Maintenance Dispatcher
About The Position
Massanutten Resort’s Maintenance Department is seeking a reliable, service-oriented Maintenance Dispatcher to provide administrative support to the Maintenance office. The role involves dispatching maintenance calls, running reports, assisting with payroll, and performing other clerical duties as needed. The position is full-time, year-round, and based at one location. The schedule follows a rotating two-week pattern, with 10-hour shifts and additional days or hours as needed; overtime may be available. Compensation is $14.00 per hour. High school or equivalent education is preferred.
Requirements
- Must be at least 18 years old.
- Knowledge of Microsoft Office programs.
- Excellent written and verbal communication skills.
- Administrative and organizational skills, including the ability to multitask.
- Excellent customer service skills and phone etiquette.
- Dependable, with the ability to establish and maintain effective working relationships with staff.
- Must be a team player and communicate effectively with co-workers and teammates.
Nice To Haves
- Previous dispatching experience is preferred but not required.
- High school diploma or equivalent is preferred.
Responsibilities
- Dispatch maintenance calls.
- Run reports.
- Assist with payroll.
- Perform clerical and other duties as needed.
- Carry out other duties assigned by management.
Benefits
- Medical benefits
- Vision insurance
- Life insurance
- Dental insurance
- Employee Stock Ownership Plan (ESOP)
- Seven paid holidays
- Vacation time
- Sick time available
- Personal day
- Free resort amenities and discounts, including RCI Exchange Vacation Plan and resort lodging usage
- Professional development assistance
- Excellent retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
