Maintenance Dispatcher
About The Position
Massanutten Resort’s Maintenance Department is seeking a reliable, service-oriented Maintenance Dispatcher to provide administrative support to the Maintenance office. The role dispatches maintenance calls, runs reports, assists with payroll, and performs other clerical duties as needed. The position requires strong communication, administrative, organizational, customer service, and multitasking abilities, along with knowledge of Microsoft Office. Dispatching experience is preferred but not required. Applicants must be at least 18 years old and able to work effectively with coworkers and teammates. Other duties may be assigned by management. This is full-time, year-round work at one location, with a rotating two-week schedule and 10-hour shifts. Additional days or hours may be required, and overtime is available when offered. Pay is $14.00 per hour. A high school diploma or equivalent is preferred.
Requirements
- Must be at least 18 years old.
- Knowledge of Microsoft Office programs.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Excellent phone etiquette.
- Dependable.
- Able to establish and maintain effective working relationships with staff.
- Able to work as a team player and communicate effectively with coworkers and teammates.
- Administrative, organizational, and multitasking skills.
Nice To Haves
- Previous dispatching experience is preferred but not required.
- High school diploma or equivalent is preferred.
Responsibilities
- Dispatch maintenance calls.
- Run reports.
- Assist with payroll.
- Perform other clerical duties as needed.
- Carry out other duties assigned by management.
Benefits
- Medical benefits
- Vision insurance
- Life insurance
- Dental insurance
- ESOP (Employee Stock Ownership Plan)
- Seven paid holidays
- Vacation time
- Sick time
- Personal day
- Free resort amenities and discounts, including RCI Exchange Vacation Plan and resort lodging usage
- Professional development assistance
- Excellent retirement plan
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
