Mail Operations Associate
About The Position
The Mail Operations Associate manages incoming and outgoing mail and supports day-to-day business operations at UMR, UnitedHealthcare’s third-party administrator. The role includes sorting, opening, reviewing, scanning, and routing incoming mail; preparing outgoing mail and verifying postage; and maintaining records related to postage, registered mail, and package tracking. It combines administrative, operational, and customer-support work in a collaborative, fast-paced environment. This is a full-time, onsite position at 115 W Wausau Ave, Wausau, WI 54401. The schedule is Monday through Friday, with flexibility to work any eight-hour shift during normal business hours of 7:00 a.m. to 3:30 p.m. CST. Occasional overtime and weekend work may be needed based on business needs. Paid training is provided onsite, Monday through Friday, from 7:00 a.m. to 3:30 p.m. CST. The hourly pay range is $16.00 to $25.00, based on factors including local labor markets, education, and work experience. The employer states that the role offers a comprehensive benefits package, performance and recognition programs, and development opportunities. Candidates must pass a drug test before beginning employment.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Basic experience with computers and Windows personal computer applications, including the ability to learn new and complex computer system applications.
- Comfort with frequent lifting, carrying, walking, standing, bending, and reaching.
- Ability to work onsite at 115 W Wausau Ave, Wausau, WI 54401.
- Ability to work full-time, Monday through Friday, with flexibility to work any eight-hour shift during business hours of 7:00 a.m. to 3:30 p.m. CST; occasional overtime and weekend work may be required based on business needs.
- Ability to produce high-quality work while meeting productivity expectations.
- Ability to work as a team player and with minimal supervision or support.
- Proactive, self-motivated, and detail-oriented approach.
- Effective time management skills, including planning, organizing, setting priorities, meeting deadlines, and handling multiple assignments.
- Organizational skills and ability to prioritize work based on business needs and adapt to a changing environment.
- Oral and written communication skills.
- Must pass a drug test before beginning employment.
Nice To Haves
- Accurate data entry and keyboarding skills with exceptional attention to detail.
- Experience maintaining organized filing systems and managing records efficiently.
Responsibilities
- Sort, open, review, and scan incoming mail, and ensure timely delivery to the appropriate business units.
- Prepare and process outgoing mail by calculating, applying, and verifying postage.
- Maintain organized records of postage usage, registered mail, and package tracking.
- Perform a variety of mail clerk responsibilities in a dynamic, fast-paced work environment.
Benefits
- 18 days of paid time off, accrued starting with the first pay period, plus 8 paid holidays.
- Medical plan options and participation in a Health Spending Account or Health Savings Account.
- Dental, vision, life and AD&D insurance, and short-term and long-term disability coverage.
- 401(k) Savings Plan.
- Employee Stock Purchase Plan.
- Education reimbursement of up to $5,250 per calendar year for job-related coursework.
- Adoption Assistance Plan.
- Employee discounts.
- Employee Assistance Program.
- Employee Referral Bonus Program.
- Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
- Comprehensive benefits package, incentive and recognition programs, and 401(k) contributions, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
