Mail Services Associate

The Millennium Group • Jacksonville, FL

5d

About The Position

The Mail Services Associate supports mail center and office services operations for The Millennium Group. The role handles incoming materials from receipt and documentation through processing, preparation, sorting, and delivery, and also supports internal deliveries, outbound shipments, work-order requests, and department coverage. The associate follows established safety procedures and may perform other appropriate duties as assigned by management.

Requirements

• High school diploma or equivalent (GED).
• Excellent customer service skills and a can-do attitude.
• Excellent verbal and written communication skills.
• Ability to work effectively individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or use a hand cart.
• Ability to lift up to 50 pounds.

Nice To Haves

• A minimum of 2–5 years of mail/print services-related experience is preferred, with knowledge of commonly used Office Services procedures.
• 1–3 years of experience with Microsoft Office software, such as Word and Excel.

Responsibilities

• Handle materials received in the Mail Center, including receiving, reviewing, documenting, processing, preparing, identifying, separating, and delivering them.
• Deliver, pick up, and transport materials within and between departments and to or from other locations.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pick up outbound boxes and packages from internal customer locations.
• Sort items into categories according to established methods.
• Prepare items for processing, shipment, or transportation.
• Enter activity data in logs and maintain records.
• Follow all safety procedures.
• Handle work-order service requests in the applicable format.
• Prepare and process outbound courier shipments using a computer or service-provider equipment such as UPS.
• Cross-train on other department roles and cover duties as appropriate during staff absences or at management's discretion.
• Perform other duties as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED