Mail Services Associate
About The Position
The Mail Services Associate handles incoming and outgoing materials in the Mail Center and delivers, picks up, and transports materials among departments and buildings. The role includes inspecting deliveries for suspicious or threatening items, sorting and preparing materials for processing or shipment, recording activity, and preparing outbound courier shipments using a computer or service-provider equipment. The associate follows safety procedures, including vehicle safety, and may cross-train in other departmental roles or perform other duties as assigned by management.
Requirements
- High school diploma or equivalent (GED).
- One to three years of experience with Microsoft Office software, including Word and Excel.
- Excellent customer service skills and a can-do attitude.
- Excellent verbal and written communication skills.
- Ability to work effectively individually or as part of a team.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or use a hand cart and flatbed.
- Ability to lift up to 50 pounds.
Nice To Haves
- Two to five years of mail- or print-services-related experience is preferred.
- Knowledge of commonly used Office Services procedures.
Responsibilities
- Receive, review, receipt, document, process, prepare, identify, separate, and deliver materials received in the Mail Center.
- Deliver, pick up, and transport materials within, between, to, and from departments and buildings.
- Inspect deliveries for suspicious or threatening items.
- Pick up outbound boxes and packages from internal customer locations.
- Sort items into categories according to established methods.
- Prepare items for processing, shipment, or transportation.
- Enter activity data in logs and maintain records.
- Complete end-of-month volume reporting.
- Follow all safety procedures, including vehicle safety.
- Prepare and process outbound courier shipments using a computer or service-provider equipment such as FedEx.
- Cross-train on other departmental roles and perform duties to cover staff absences or as directed by management.
- Perform other duties as assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
