Mail Room Associate

Oklahoma Farm Bureau Insurance Company•Oklahoma City, OK
•Onsite

About The Position

The Mail Room Associate prepares incoming and outgoing mail for distribution. The role involves using hand or mail-handling machines to open, stamp, read, sort, and route incoming mail, and to address, seal, stamp, fold, stuff, and apply postage to outgoing mail and packages. The associate may also maintain necessary records and complete forms. The position includes checking mail for correct addressing, postage, and condition; organizing County documents and placing them in the correct outgoing bins; confirming County numbers and agent names match; sorting items by destination or type; delivering mail to the 2nd, 3rd, and 4th floors three times a day; clearing jams in sortation equipment; and relieving the Switchboard Operator from operator duties when requested. The role requires regular attendance, effective communication, and the ability to work in a typical office environment.

Requirements

  • High school diploma or GED, or six months to one year of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and effectively present information in one-on-one and small-group situations.
  • Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American money and units of weight, volume, and distance.
  • Ability to apply common sense to detailed but uninvolved written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Knowledge of computers and computer systems, including hardware and software.
  • 10-key, typing, telephone, and basic business skills.
  • Ability to sit, stand, walk, push and pull a cart, and regularly lift up to 50 pounds.
  • Ability to regularly stand and walk throughout a multi-floor office.
  • Ability to exchange accurate information with people making inquiries.
  • Regular attendance and punctuality.
  • Relevant skills include reading comprehension, active listening, speaking, learning strategies, instructing, and service orientation.
  • Relevant competencies include oral and written communication, respect for diversity, ethics, organizational support, judgment, planning and organizing, professionalism, quality, productivity, adaptability, and dependability.

Responsibilities

  • Verify that items are addressed correctly, marked with proper postage, and in suitable condition for processing.
  • Organize County documents and place them in the correct outgoing bins.
  • Confirm County numbers and agent names match.
  • Seal or open envelopes by hand or using machines.
  • Fold letters or circulars and insert them into envelopes.
  • Sort incoming or outgoing letters and packages into sacks or bins by destination or type, and place identifying tags on them.
  • Deliver mail to the 2nd, 3rd, and 4th floors three times a day.
  • Affix postage to packages or letters by hand, or stamp materials using postage meters.
  • Clear jams in sortation equipment.
  • Relieve the Switchboard Operator from operator duties as requested.
  • Maintain necessary records and complete forms as needed.
  • Maintain regular attendance.
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