Mail List Analyst 2...

RR Donnelley•Laurel, MD

8d•Onsite

About The Position

Performs technical work supporting List Services operations by evaluating, processing, and preparing address data for mailing activities in retail, catalog, publication, and direct mail markets. The role is based at RRD’s Laurel, Maryland location and is not remote. The analyst uses custom and third-party software to prepare, standardize, match, and format data for production, mailing, and customer approval processes. The role also supports production schedules, billing activities, quality procedures, and rotating after-hours and weekend phone coverage for RRD production facilities.

Requirements

High school diploma or GED and at least 2 years of relevant experience.
Knowledge of address components.
Knowledge of mail preparation presort software and related concepts.
Very good knowledge of general administrative or manufacturing operations procedures and job-specific processes.
Ability to follow company policy and understand rules or regulations governing the work and its impact on the department or company.
Very good knowledge of computers and software, such as MS Office or MAC word processing, spreadsheets, or other job-specific programs.
Good knowledge of multiple business functions or areas that are frequently involved in daily assignments.
Very good oral and written communication skills sufficient to explain departmental policies, methods, or procedures.
Very good organizational skills to meet established deadlines and coordinate work phases with others.

Nice To Haves

Experience with BCC mail software.

Responsibilities

Estimate job completion dates and communicate job progress through relevant production processes.
Update the production schedule.
Evaluate customer input data and convert it into a usable internal house format using custom and third-party software.
Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, data appending, and identification and correction of floating data.
Standardize data using CASS address-matching software to ensure data integrity and improve mail deliverability.
Review before-and-after address versions and interpret software status and error codes to validate results.
Set matching and priority criteria to eliminate duplicate addresses using custom and third-party software.
Review record matches to determine whether the best records were selected.
Perform mail preparation using PAVE-certified software to achieve optimal postage discounts.
Complete production steps for cooperative mailing programs, including Co-Mail, Co-Bind, Co-Mingle, and Co-Pallitization (Tray and Flat).
Lay out and format data to manufacturing and customer requirements for labels, inkjet printer files, or electronic files.
Generate ancillary paperwork for mailing production processes, including bag tags, tray tags, and pallet placards.
Generate reports for internal and external customer approvals.
Review and communicate results to a List Services Representative.
Follow department job aids and internal quality procedures to meet data and mail preparation production standards.
Summarize data record counts for production processes to support billing activities.
Provide rotating on-call phone coverage for RRD production facilities after hours and on weekends.
Perform other related duties and participate in special projects as assigned.

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverage
Tuition assistance
Maternity leave
Adoption assistance
Employer and partner discounts
Depending on the role, participation in a bonus, commission, or incentive program may be included in total compensation.