International Mail Support Analyst

KACE•Jamaica, NY
•Onsite

About The Position

The International Mail Support Analyst supports Inspection Service international mail control and security programs, including import/export controls and interdictions involving foreign lotteries, counterfeit U.S. Postal Money Orders, and mail containing short-paid or invalid postage. The analyst evaluates Customs data, conducts research and analysis to identify violations or fraudulent activity, and supports criminal or civil investigations and export-control matters. The role also includes handling mail pieces through processes such as holdout, return to sender, and seizure, and moving cleared items to dispatch. The analyst documents and reports findings in clear, concise reports, shares results with appropriate contacts, and completes assigned work within required timeframes. The position is based at JFK in New York, requires a Sensitive Security Clearance, and is scheduled Monday through Friday from 11:00 AM to 7:30 PM. Occasional support outside core hours and intermittent weekend support may be required depending on mission needs. The work involves prolonged standing, walking, and sitting; bending and reaching; and may involve handling mail containers and parcels weighing up to 70 pounds.

Requirements

  • Associate degree or equivalent college credit from an accredited college or university and/or a minimum of five years of work experience.
  • Ability to review financial information and conduct analysis and research.
  • Effective oral and written communication skills sufficient to express thoughts and ideas to a variety of people.
  • Proficiency conducting research on the internet and using commercial and public databases.
  • Extensive experience performing appropriate analytical techniques and methods in international mail control and security activities.
  • Demonstrated ability to work with minimal direct supervision and maintain confidentiality.
  • Extensive experience supporting preparation of a final work product.
  • Must be a U.S. citizen.
  • Must receive a favorable credit check for cleared positions and successfully pass a background investigation, including drug screening.
  • Must have resided in the United States for the past five years without residing outside the United States for six or more consecutive months during that period.
  • Must be physically able to perform the duties, including prolonged standing, walking, bending, and reaching, and potentially handling mail containers and parcels weighing up to 70 pounds.
  • Must be able to write, type, and use a telephone system.

Responsibilities

  • Evaluate Customs data to identify instances of non-compliance.
  • Triage mail pieces for violations involving export controls, foreign lotteries, USPS revenue products such as online postage, dangerous goods, and money orders.
  • Handle mail pieces through holdout, return-to-sender, and seizure processes.
  • Refer items to Program Managers and/or Postal Inspectors assigned to Global Security for criminal investigation and/or seizure.
  • Research Postal records and other data to identify fraudulent activity or non-compliance.
  • Prepare investigative research and compile basic background information by researching pertinent records and data.
  • Assist Global Security with developing intelligence for potential criminal investigations.
  • Complete assigned tasks within required timeframes in support of criminal or civil investigations and export-control issues.
  • Document and report analytical results in clear and concise reports, and disseminate findings as required.
  • Report instances of non-compliance in a timely, accurate, and complete manner.
  • Move cleared items to dispatch in a timely fashion.
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