Mail Clerk 2

State of Iowa•Mitchellville - 50169 - Polk County, IA

About The Position

The Iowa Correctional Institution for Women is hiring a full-time Mail Clerk 2. The institution is the only female facility and female reception center for the Iowa Department of Corrections. The role supports mail operations across both sites, including processing incoming and outgoing mail, maintaining records and postage equipment, coordinating transfers with the local post office, preparing courier items, and responding to offender mail inquiries.

Requirements

  • Meet at least one minimum qualification: one year of full-time work experience processing mail, or current, continuous experience in the state executive branch equivalent to six months of work as a Mail Clerk 1.

Responsibilities

  • Receive, check, sort, and route, deliver, or forward incoming mail for staff and offenders across both sites.
  • Sort and package all offender and staff outgoing mail.
  • Maintain required mail logs and mailroom files.
  • Manage institutional postage equipment and maintain the postage balance to ensure continuous operation.
  • Handle incoming and outgoing mail transfers with the local post office.
  • Prepare courier mail and packages in a timely manner for pickup.
  • Respond to offender inquiries regarding mail.
  • Verify offender funds and apply postage and shipping charges before processing outgoing mail.
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