Mail Clerk

Veterans Health Administration•Amarillo, TX
•Onsite

About The Position

The Mail Clerk works in the Logistics Service at the Thomas E. Creek VA Medical Center in Amarillo, Texas. The role handles incoming and outgoing mail and packages, maintains package tracking, and helps distribute mail and office supplies within the facility. The position also supports mail accountability reporting and review of express mail contract invoices. The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Telework is not available, and this is not a virtual position. The position is described under PD02073A and PD42073A.

Requirements

  • U.S. citizenship is required.
  • One year of general experience equivalent to at least GS-03, including progressively responsible clerical, office, or other work indicating the ability to acquire the knowledge and skills needed for the position; or qualifying education; or a combination of education and experience.
  • Experience examples include knowledge of proper address formatting, mail classes and special mail services, Privacy Act and Freedom of Information Act requirements as applied to employee and patient name and address information, and ability to use programs to access mail and package reports.
  • Applicants using education to qualify must provide a transcript; qualifying education must be from an institution recognized by the U.S. Department of Education.
  • Selective Service registration is required for males born after December 31, 1959.
  • Applicants must complete the required application, questionnaire, and online assessment.
  • Selected applicants must complete a background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
  • Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
  • The employee must serve a one-year probationary period or two-year trial period.

Responsibilities

  • Use an electronic signature tracking system to track incoming packages.
  • Receive and separate internal facility mail for redistribution from mail for external delivery.
  • Follow federal guidelines when sorting mail, assess incoming mail and packages for threats, and respond immediately and appropriately to unidentified substances or hazards.
  • Prepare outgoing mail by sorting it into accounting groups, subgroups by class of service, and further sorting by machinability; meter mail only after sorting is complete.
  • Prepare reports using the Simplified Mail Accountability Reporting Tool (SMART).
  • Assist the Contracting Officer Representative (COR) for the express mail contract by reviewing invoices for accuracy.
  • Set up, operate, and monitor the letter folder to place letters into the correct envelopes and ensure addresses appear properly in window envelopes.
  • Assist material handlers with receiving duties and delivery of office supplies.

Benefits

  • The posting states that federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position eligibility and should be confirmed with the hiring agency.
  • Newly appointed federal employees may request credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is not guaranteed.
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