Mail Center and Postal Service Center Manager

Benchmark Human Services • Jacksonville, AR

7d • Onsite

About The Position

Tandem, an ISO 9001:2015-certified mail facility, provides mail and fulfillment, first-class presort, and third-class mail processing. The Little Rock AFB Postal Center is recruiting an Official Mail Center (OMC) and Postal Service Center (PSC) Manager for an AbilityOne federal contract. The manager oversees the OMC and PSC, directs Mailroom Associates and the PSC Lead, coordinates with AFB officials, and ensures that the Performance Work Statement is fully carried out. Most employees will have significant disabilities. Individuals with disabilities are highly encouraged to apply.

Tandem is part of Benchmark Human Services, which describes its mission as empowering marginalized populations and creating a diverse, equitable workplace where employees can be their authentic selves. Candidates selected for hire must complete a background check in accordance with company policy and applicable laws.

Requirements

• Valid driver’s license and auto insurance.
• High school diploma or GED.
• Must never have been convicted of crimes involving theft.
• Must never have been removed for cause from work in a postal, mail, or other communications activity.
• Must have or obtain a valid Secret Security Clearance on file.
• High degree of honesty and trustworthiness.
• Computer skills to access the internet, create spreadsheets and documents, and email internal and external organizations.
• Ability to work well with others and direct and inspire team efforts.
• Ability to serve customers professionally and politely.
• Professional manner and appearance.

Nice To Haves

• College degree preferred.

Responsibilities

• Manage the Official Mail Center and Postal Service Center and direct the work of Mailroom Associates and the PSC Lead.
• Coordinate with AFB officials and ensure the Performance Work Statement is fully carried out.
• Establish work schedules and approve subordinates’ timesheets.
• Meet all requirements of the AFB Mail Services Contract, including keeping plans and procedures updated and preparing and submitting reports on time.
• Train, counsel, and terminate subordinates as required.
• Submit medical documentation for subordinates with significant disabilities within 30 days of their hiring and update it as required.
• Prepare and administer annual company evaluations for subordinates.
• Advertise positions, interview candidates, submit paperwork to company HR for review and verification, and select potential new employees as needed.
• Ensure incoming mail to the base is sorted and security screened.
• Ensure mail is delivered to the base according to the established schedule.
• Maintain tracking logs to monitor the base’s accountable mail.
• Follow all Little Rock AFB rules and regulations.
• Immediately report suspected abuse, neglect, or exploitation to a supervisor or department head.
• Comply with standards that assure the health and safety of all individuals.
• Report to work as scheduled.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED