Mail Specialist - USPS/Postal Clerk

Data Analysis Inc.•Monroe, NC

About The Position

The Mail Specialist verifies and keeps records of incoming and outgoing shipments and prepares items for shipment. The role supports shipping operations by processing mail, preparing shipment documentation, updating shipping reports, and assisting Shipping Clerks. The Mail Specialist must follow company policies, operating procedures, compliance and PHI requirements, safety and OSHA standards, and quality standards, while meeting production targets and supporting continuous improvement. The position requires training and certification on job tickets, material request forms, Videk and MLT reports, postal procedures, product lines and workflows, industrial trucks, wrapping machines, and inventory control. The employee will also be trained on Monticello to create postal paperwork and Tagit Pro to print tray tags. Work may take place in an office, warehouse, and/or manufacturing environment. The role involves extended standing and other physical activities, lifting or pushing up to 45 pounds, and possible exposure to noise requiring hearing protection.

Requirements

High school graduate or completion of GED.
At least two years of experience working with mail and postal requirements.
Knowledge of First Class, Presort First Class, and standard mail specifications.
Knowledge of computer shipping systems or basic software aptitude.
Experience with shipping companies such as FedEx, UPS, or DHL.
Knowledge of USPS packaging and business mail entry requirements.
Forklift certified and able to drive other material-handling equipment.
Able to operate packing machinery.
Computer literacy, including working with file structures such as PDFs, proficiency with MS Excel reports, and managing data.
Able to work overtime.
Perform work with honesty and integrity, and take personal responsibility for productivity, quality, and timeliness.
Communicate and listen clearly, professionally, politely, and persuasively, and respond in a timely manner.
Use creativity and information to problem-solve, innovate, and implement ideas that contribute to organizational growth.
Support company and department goals and core values.
Collaborate with coworkers to achieve common goals.
Able to perform essential job duties, including standing for extended periods, walking, bending, stooping, kneeling, crouching, or climbing, and lifting and/or pushing up to 45 pounds.
Able to work in environments where noise may require wearing hearing protection for the duration of the shift.

Responsibilities

Follow all policies, Standard Operating Procedures, and compliance/PHI requirements.
Meet established production standards.
Complete training and certification on job tickets, material request forms, Videk and MLT reports, postal training, product lines and workflows, industrial trucks, wrapping machines, and inventory control.
Train on the Monticello program to create postal paperwork and Tagit Pro to print tray tags.
Assist Shipping Clerks with preparing shipments according to specified shipping methods.
Process mail using the postage meter system.
Update shipping reports with all job tickets and prepare bills of lading.
Communicate job status to the department manager.
Maintain safety and OSHA standards and ensure QA standards are met.
Drive continuous improvement.
Keep the work area clean and free of clutter.
Perform other duties as assigned.