Postal Specialist

Liberty University • Lynchburg, VA

7d • $15 - $22 • Onsite

About The Position

The Postal Specialist assists across Postal Services at the Green Hall and Student facilities, providing coverage where needed. The role requires training in both Route and Shipping Specialist duties, working knowledge of all four delivery routes and regular route training, and proficiency in shipping counter duties, meter-machine operation, and USPS, UPS, and FedEx policies and procedures. The specialist also trains with Cashiering on procedures for accepting cash, checks, and credit-card payments through the POS system. The position is an integral part of Postal Services and helps maintain smooth, logistically sound operations during busy or understaffed periods.

Work includes sorting, scanning, routing, delivering, and processing incoming and outgoing mail and packages for University departments, students, and off-campus locations. The specialist uses SCLogic and shipping resources to manage items, prepare shipments, provide shipping quotes, and handle customer requests. Duties also include operating University vehicles, assisting the student mail facility, managing rental-box agreements, processing returns, and balancing a cash drawer.

This is a full-time, onsite position. The typical work environment is indoors in a climate-controlled, well-lighted setting, with outdoor work as needed; the noise level is moderate. The listed pay range is $15.38–$21.63. The position may be eligible for benefits including health insurance, retirement plans, and tuition assistance.

Requirements

• High school diploma required.
• Working knowledge of Windows operating systems.
• Working knowledge of Excel, Outlook, and Word.
• Ability to develop working knowledge of SCLogic Management Software.
• Working knowledge of Pitney Bowes shipping and processing software.
• Understanding of the general postal process.
• Ability to generate reports and analyze data for inconsistencies.
• Experience operating vehicles of different sizes, from sedans through box trucks.
• To obtain LU-approved driver certification: be at least 21 years old, have a valid driver’s license, at least five years of documented driving history, and a clean driving record.
• Ability to communicate effectively verbally and in writing, and to understand, speak, and write English professionally.
• Public communication skills sufficient to represent Liberty University professionally to business and community customers and associates.
• Strong organizational and computer skills.
• Ability to count cash and maintain correct cash-drawer amounts and adequate change.
• Ability to reason, analyze information and events, and use judgment to solve routine and complex problems.
• Ability to travel to local and campus locations.
• Ability to work indoors and outdoors in varying weather conditions and temperatures.
• Ability to regularly hear and speak to communicate orally and operate vehicles of all sizes.
• Ability to handle materials and reach overhead, kneel, or stoop as needed.
• Ability to handle or maneuver, with assistance, items weighing up to 100 pounds.

Nice To Haves

• Knowledge of operational procedures of USPS, UPS, and FedEx.

Responsibilities

• Assist with Postal Services duties at the Green Hall and Student facilities and provide coverage where needed.
• Train in Route and Shipping Specialist duties, maintain working knowledge of all four delivery routes, and regularly train on routes.
• Sort incoming mail and packages for more than 100 University departments and evaluate daily delivery loads to plan efficient routes.
• Scan packages and items and accurately enter delivery information using custom software and SCLogic package management software.
• Load carts and vehicles, and safely operate University vehicles ranging from cars to vans and box trucks.
• Make at least three daily trips to the local USPS facility when filling in for that route.
• Deliver University mail and packages on campus and to off-campus departments, by vehicle or on foot, in varying weather conditions.
• Pick up outgoing packages from on-campus and off-campus departments, and deliver student packages to and pick up outgoing items from the student mail facility daily.
• Process and prepare outgoing packages for the correct carrier and transfer them to carriers at the end of the day.
• Provide shipping quotes based on carrier preference, delivery time, item size, weight, and destination, using resources for three carriers.
• Assist the student mail facility during increased business and follow its policies and procedures.
• Research incorrectly addressed items and reroute mail and packages to the correct location or carrier.
• Unload and sort incoming items from up to four carriers and apply knowledge of University departments and operations.
• Communicate with customers by phone, email, and in person, including processing shipments remotely by phone.
• Handle special shipping requests from departments outside normal operations.
• Process rental agreements for in-house rental boxes.
• Communicate departmental changes to Route Specialists.
• Scan incoming shipments and held mail and assign shelf locations.
• Sort, organize, and prepare shipments according to individual carrier regulations and policies.
• Process returned packages to their original senders according to carrier specifications.
• Accurately process and balance the cash drawer daily, including counting money at the beginning and end of shifts.
• Operate the meter machine to apply postage accurately to outgoing letter mail.
• Provide accurate postal information to faculty, staff, and students or direct them to the appropriate source.

Benefits

• The position may be eligible for health insurance, retirement plans, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED