Machinery Service Technician/Mechanic 2 - Kearny Mesa

Hawthorne Machinery Co.•Mesa, CA

2d•$38 - $50•Onsite

About The Position

Hawthorne Cat is seeking a Machinery Service Technician/Mechanic 2 to provide high-quality repairs on Caterpillar and allied equipment with minimal supervision. The technician diagnoses and troubleshoots engines, powertrains, electrical systems, and hydraulic systems, and uses Cat diagnostic equipment, repair tooling, rigging, and blocking equipment. The role involves planning and organizing multiple assigned projects, controlling job costs, investigating issues, and recommending appropriate repairs. Strong interpersonal, written communication, and basic computer skills are required, along with timely and positive communication with lead technicians and management. The position will begin in Rancho Bernardo and transition to the new Kearny Mesa location when applicable. The technician performs equipment repairs and maintenance, documents diagnoses and repairs, enters labor time and orders parts through company systems, and may train customers and mentor less-experienced technicians. The work involves shop and field environments, including outdoor weather, noise, fumes, and physically demanding tasks.

Requirements

High school diploma or equivalent.
Five to eight years of experience repairing Caterpillar or other heavy equipment products, or successful completion of a Level One Technician program (the posting says it prefers one of these).
General knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes/rigging equipment.
Ability to provide accurate information to a lead or supervisor for quoting.
Ability to adapt to changes in the work environment, manage competing demands, adjust approach to fit situations, and deal with frequent changes, delays, or unexpected events.
Must obtain a passing score on the crane qualification test administered by a qualified Hawthorne trainer.
Ability to work efficiently without supervision and as part of a team.
Must pass the Lock Out/Tag Out and Forklift certification class provided by a qualified Hawthorne trainer.
Professional conduct consistent with Hawthorne’s code of conduct.
Basic computer knowledge and ability to use required service software.
Valid California driver’s license with a clean record. Shop assignment requires a valid California Class C driver’s license; field assignment requires a valid California Class B driver’s license if an assigned vehicle is required.
Must furnish hand tools needed to repair, test, and diagnose hydraulic, air, powertrain, electrical, and electronic systems on Caterpillar equipment; some high-value tooling is supplied by Hawthorne.
Ability to contribute to a positive team environment, prioritize team success, build morale and group commitment to goals, and support others’ success.

Responsibilities

Analyze and diagnose equipment malfunctions.
Remove and install parts; disassemble and assemble components; and test and adjust assemblies with minimal supervision.
Perform Caterpillar updates as directed by Caterpillar, Inc.
Analyze Caterpillar and allied product systems and components to determine whether they are operating according to design theory.
Communicate effectively with peers, leads, and other staff members.
Organize jobs in a logical and economical sequence and control job costs.
Use Cat Interact, Servicelink, and other online tools as required.
Order parts through DBS (Dealer Business System) and enter labor time daily in DBS.
Complete assigned work within communicated quoted or flat-rate times, minimizing rework.
Conduct customer training on proper use of Caterpillar equipment as needed.
Write daily service reports accurately documenting diagnoses and repairs.
Attend toolbox meetings as required and adhere to company policies.
Follow contamination-control requirements and OSHA/MSHA rules and regulations.
Guide, mentor, and train technicians with less repair expertise.
Perform other duties as assigned.