Full Time Luxury Sales Specialist

Ben Bridge Jeweler•Canoga Park, CA

About The Position

Ben Bridge Jeweler is seeking a full-time Sales Associate for its Topanga Plaza store. The company has been in business for over 110 years, operates more than thirty stores across the United States, and is a subsidiary of Berkshire Hathaway. Its sales associates help customers find jewelry that expresses love, personality, and history, with the goal of building lasting customer relationships. The role suits an energetic, self-starting person who enjoys jewelry, works well independently and as part of a small team, and presents merchandise with enthusiasm and creativity. The position focuses on developing customer relationships, understanding customer needs, recommending products, and creating memorable shopping experiences. Associates build product knowledge, maintain customer information using company-supported technology, and inspect and clean customers’ jewelry while consulting on jewelry and timepiece repairs. The full-time hourly schedule is designed to provide flexible staffing during key events and peak selling times. Pay is $19.00–$22.00 per hour, plus a monthly sales bonus based on individual sales and store performance; final pay depends on factors including experience, knowledge, skills, and abilities. Benefits eligibility requires meeting a minimum work requirement of 20 hours per week.

Requirements

Minimum of 2–3 years of selling experience in a luxury retail environment.
High school diploma or equivalent.
Goal-oriented and sales-driven, with a passion for exceeding goals.
Positive, enthusiastic, team-spirited work style and willingness to exhibit company core values.
Commitment to outstanding customer service.
Strong attention to detail and high integrity.
Flexibility with work schedule, including holidays.
Excellent listening, written, and verbal communication skills.
Fluency in English.

Nice To Haves

Fine jewelry and/or watch sales experience, or other luxury sales experience.
Bilingual ability.

Responsibilities

Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience.
Cultivate in-depth product knowledge and explain product features and benefits when presenting merchandise.
Connect with existing and potential customers and maintain customer information using company-supported technology.
Inspect and clean customers’ jewelry and consult on repairs for jewelry and timepieces.
Present merchandise with enthusiasm and creativity.

Benefits

Health and welfare benefits, subject to meeting the minimum work requirement of 20 hours per week.
Monthly sales bonus based on individual sales and store performance.
Monthly incentives and SPIFFs.
Employee merchandise discounts.
Paid training, including Gemological Institute of America certification following completion of one year of service.
Paid time off, including vacation, holidays, bereavement leave, and jury duty.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) plan with company match.