Full Time Luxury Sales Specialist

Ben Bridge Jeweler•Los Angeles, CA
•$19 - $22•Onsite

About The Position

Ben Bridge Jeweler is seeking a full-time Sales Associate for its Topanga Plaza store. The company, a subsidiary of Berkshire Hathaway, has been in business for over 110 years and operates more than thirty stores across the United States. It aims to provide customers with a quality experience and jewelry to treasure for generations, building lasting customer relationships. Sales Associates create memorable customer experiences by understanding customer needs, making personalized product recommendations, and presenting merchandise enthusiastically and creatively. They develop product knowledge, maintain customer information using company-supported technology, and inspect and clean customers’ jewelry while consulting on jewelry and timepiece repairs. The role involves working independently and as part of a small, close-knit team, with a flexible schedule that includes holidays. The stated pay range is $19.00–$22.00 per hour, plus monthly sales bonuses based on individual sales and store performance. Full-time hourly scheduling is designed to provide flexible staffing during key events and peak selling times. Employees are eligible for health and welfare benefits if they meet the minimum work requirement of 20 hours per week. The company also offers sales bonuses, monthly incentives, SPIFFs, employee merchandise discounts, paid training, and paid time off. After one year of service, paid training includes certification from the Gemological Institute of America. Medical, dental, and vision insurance and a 401(k) plan with company match are also offered.

Requirements

  • Minimum of 2–3 years of selling experience in a luxury retail environment.
  • High school diploma or equivalent.
  • Goal-oriented and sales-driven, with a passion for exceeding goals.
  • Positive, enthusiastic, team-spirited work style, exhibiting company core values.
  • Commitment to outstanding customer service.
  • Strong attention to detail and high integrity.
  • Flexibility with work schedule, including holidays.
  • Excellent listening, written, and verbal communication skills.
  • Fluent in English.

Nice To Haves

  • Fine jewelry and/or watch sales experience, or other luxury sales experience.
  • Bilingual ability.

Responsibilities

  • Develop authentic relationships with customers by assessing their needs, making personalized product recommendations, and creating a memorable experience.
  • Cultivate in-depth product knowledge and explain product features and benefits when presenting merchandise.
  • Connect with existing and potential customers and maintain customer information using company-supported technology.
  • Inspect and clean customers’ jewelry and consult on repairs for jewelry and timepieces.
  • Show merchandise with enthusiasm and creativity.

Benefits

  • Health and welfare benefits, subject to a minimum work requirement of 20 hours per week.
  • Sales bonus, monthly incentives, and SPIFFs.
  • Employee merchandise discounts.
  • Paid training, including Gemological Institute of America certification after one year of service.
  • Paid time off, including vacation, holidays, bereavement, and jury duty.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with company match.
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