Full Time Luxury Jewelry Sales Associate

Ben Bridge Jeweler•San Diego, CA

About The Position

Ben Bridge Jeweler is seeking a full-time Sales Associate for its University Towne Center store. The company has been in business for over 110 years, is a subsidiary of Berkshire Hathaway, and operates more than thirty stores across the United States. Ben Bridge aims to provide customers with a quality experience and jewelry that can be treasured for generations, building lasting customer relationships. Sales Associates create memorable customer experiences by understanding customer needs, recommending products, sharing product knowledge, and presenting merchandise with enthusiasm and creativity. They connect with existing and prospective customers using company-supported technology, and inspect and clean customers’ jewelry while consulting on jewelry and timepiece repairs. The role requires schedule flexibility, including holidays, and a full-time hourly schedule designed to provide flexible staffing during key events and peak selling times.

Requirements

  • At least 2 years of selling experience in a jewelry retail environment or experience in a luxury retail environment.
  • High school diploma or equivalent.
  • Goal-oriented and sales-driven, with a passion for exceeding expectations.
  • Positive, enthusiastic, team-spirited work style and commitment to exhibiting company core values.
  • Commitment to outstanding customer service.
  • Strong attention to detail and high integrity.
  • Flexibility with work schedule, including holidays.
  • Excellent listening, written, and verbal communication skills.
  • Fluency in English.

Nice To Haves

  • Fine jewelry and/or watch sales experience, or other luxury sales experience.
  • Spanish-speaking ability.

Responsibilities

  • Develop authentic customer relationships by assessing needs, making personalized product recommendations, and creating a memorable experience.
  • Build in-depth product knowledge and explain product features and benefits when presenting merchandise.
  • Connect with existing and potential customers and maintain customer information using company-supported technology.
  • Inspect and clean customers’ jewelry and consult on jewelry and timepiece repairs.
  • Show merchandise with enthusiasm and creativity.

Benefits

  • Health and welfare benefits.
  • Sales bonus based on individual sales and store performance.
  • Monthly incentives and SPIFFs.
  • Employee merchandise discounts.
  • Paid training, including Gemological Institute of America certification after one year of service.
  • Paid time off, including vacation, holidays, bereavement leave, and jury duty.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with company match.
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