Luxury Sales & Design Consultant

Anthony & Sylvan Pools•Philadelphia, PA

About The Position

Responsible for leading assigned appointments and meeting with potential customers to successfully close sales, generate positive profitability, and exceed customer expectations. The role conducts in-home and virtual consultations, assesses customer needs, explains pool ownership, creates custom pool designs, and presents pricing and solutions using company-approved sales techniques. The consultant manages the sales cycle from assigned appointments through follow-up and closing, maintains accurate CRM records and sales reports, develops local referral relationships, and supports marketing and promotional initiatives. The position also includes ongoing performance reviews and development with the Regional Sales Manager.

Requirements

  • Three or more years of successful business-to-consumer sales experience.
  • Proficiency with Microsoft Office.
  • Working knowledge of CRM software.
  • Excellent written and spoken interpersonal and communication skills.
  • Customer-service orientation and a positive, outgoing personality.
  • Strong negotiating skills.
  • Ability to develop and deliver presentations.
  • Excellent organization and follow-up skills.
  • Ability to work well under pressure and meet deadlines.
  • Must be comfortable, after the first year, with compensation under a 100% commission pay structure.
  • Some states require a salesperson license or registration.
  • Ability to work outdoors in varying weather conditions.
  • Ability to communicate promptly and clearly by phone and computer.
  • Ability to drive or travel between job sites as needed.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Conduct in-home and virtual sales consultations to assess customer needs, explain the features and benefits of A&S pool ownership, create custom pool designs using Pool Studio software, and present solutions using professional, persuasive, company-approved sales techniques.
  • Develop accurate pricing and proposals using the Retail Cost Breakdown (RCB) methodology and price book standards; consult the Regional Sales Manager when pricing falls outside company guidelines.
  • Manage the full sales cycle and appointment workflow, including running appointments assigned by the Lead Manager, coordinating availability and scheduling issues, following up with prospects, and scheduling follow-up appointments until a sale is closed or the prospect is no longer active.
  • Maintain accurate CRM data and reporting by updating customer information daily, tracking appointment and sales status, managing follow-up timelines and sale-to-dig projections, and preparing activity logs, sales disposition reports, and goal-tracking reports.
  • Build and expand a local referral network by pursuing club memberships, developing relationships with landscapers, builders, and related businesses, and identifying new sales prospects.
  • Support marketing and sales initiatives by contributing local market insights, assisting with sales presentations and collateral materials, and participating in seminars, trade shows, telemarketing, and other promotional events.
  • Meet monthly with the Regional Sales Manager to review progress against individual sales plans, evaluate results, and implement corrective actions as needed.
  • Perform other duties as assigned.
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