About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise at Jared. The role is responsible for delivering a confident, emotional, and expertly guided experience for customers making a meaningful purchase. The manager leads Bridal category performance, serves as an expert in diamonds and storytelling, and ensures consistent Bridal presentations across the team. The position owns Bridal visual merchandising and storytelling, coaches team members monthly on Bridal presentations, and reinforces customer-focused behaviors and performance standards. In partnership with store leadership, the manager identifies and develops Bridal talent and builds a culture of teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and confident closing.
  • Drive consistency in Bridal presentations across all team members.
  • Own Bridal visual merchandising and storytelling execution.
  • Ensure Bridal displays reinforce romance, emotion, and confidence in purchase.
  • Align visual focus to key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member each month.
  • Deliver real-time, actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent, repeatable Bridal behaviors across the team.
  • Help customers express their individuality through meaningful selections, feel confident and understood through guided experiences, and celebrate meaningful moments.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Reinforce consistent Bridal presentations across the team and lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development opportunities
  • Merchandise discounts
  • Incentive trips and contests
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