About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise at Jared. The role is responsible for Bridal category performance, customer experience, visual merchandising, team coaching, and talent development. The manager helps ensure customers receive a confident, emotional, and expertly guided experience when making meaningful purchases. The role leads Bridal sales behaviors and standards, serves as an expert in diamonds and customer storytelling, and drives consistent presentations across the team. It also owns Bridal visual merchandising and storytelling, coaches each team member on Bridal presentations monthly, reinforces performance excellence, and partners with store leadership to develop talent. The position reports to the General Manager, or to the Assistant General Manager in the General Manager’s absence.

Responsibilities

  • Lead total Bridal category performance, including sales, customer-facing behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and confident closing.
  • Drive consistency in Bridal presentations across all team members.
  • Own Bridal visual merchandising and storytelling execution.
  • Ensure displays reinforce romance, emotion, and confidence in the purchase.
  • Align visual focus with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member each month.
  • Provide real-time, actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent, repeatable Bridal behaviors across the team.
  • Help customers express their individuality, feel confident and understood, and celebrate meaningful moments.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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