About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise at Jared. The role leads Bridal category performance, including sales, customer-facing behaviors, and standards, and serves as an expert in diamonds, storytelling, and confident closing. It also owns Bridal visual merchandising and storytelling, ensuring displays support romance, emotion, confidence, and relevant selling priorities. The manager builds team capability through monthly observation or coaching of each team member’s Bridal presentation, providing actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing. The role also supports customers in expressing their individuality and celebrating meaningful moments, improves performance measures such as conversion, appointment culture, and follow-up, and partners with store leadership to develop Bridal talent and foster teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and confident closing.
  • Own Bridal visual merchandising and storytelling execution, aligning displays with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member each month.
  • Give real-time, actionable feedback on diamond education and confidence, emotional storytelling, payment options, and closing.
  • Build consistent and repeatable Bridal behaviors across the team.
  • Help customers make meaningful selections and feel confident and understood through guided experiences.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Reinforce consistent Bridal presentations and lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development programs
  • Merchandise discounts
  • Incentive trips and contests
  • Commission on sales
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