About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise at Jared. This role is responsible for the Bridal category’s performance, visual merchandising, customer experience, and team capability. The manager serves as an expert in diamonds, storytelling, and closing, and ensures consistent, confident, and emotionally engaging Bridal presentations. The role also partners with store leadership to develop Bridal talent and build a culture of teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, selling behaviors, and standards.
  • Serve as the team expert in diamonds, storytelling, and closing with confidence.
  • Drive consistent Bridal presentations across all team members.
  • Own Bridal visual merchandising and storytelling execution, ensuring displays reinforce romance, emotion, and purchase confidence.
  • Align Bridal visual focus with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member each month.
  • Provide real-time, actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent, repeatable Bridal behaviors across the team.
  • Help customers express individuality through meaningful selections and feel confident and understood through guided experiences.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Lead by example through personal performance and reinforce consistent Bridal presentations.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development programs
  • Merchandise discounts
  • Incentive trips and contests
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