About The Position

The Luxury Bridal Manager owns the Bridal category and leads the customer experience for Bridal merchandise at Jared. The role is responsible for Bridal category performance, including sales, team behaviors, and standards, and serves as an expert in diamonds, storytelling, and confident closing. The manager ensures consistent Bridal presentations and leads visual merchandising and storytelling that reinforce romance, emotion, and confidence in the purchase. The role develops team capability through monthly observation or coaching of each team member’s Bridal presentation, with actionable feedback on diamond education, emotional storytelling, payment options, and closing. The manager supports customers in expressing their individuality, feeling understood, and celebrating meaningful occasions. The role also drives performance excellence by improving key KPIs, including conversion, appointment culture, and follow-up behaviors, and partners with store leadership to develop Bridal talent and promote teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, team behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and closing with confidence.
  • Drive consistent Bridal presentations across team members.
  • Own Bridal visual merchandising and storytelling execution.
  • Ensure displays reinforce romance, emotion, and confidence in the purchase.
  • Align visual focus with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member every month.
  • Provide actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent and repeatable Bridal behaviors across the team.
  • Help customers express their individuality, feel confident and understood, and celebrate meaningful moments.
  • Improve key KPIs, including conversion, appointment culture, and follow-up behaviors.
  • Lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development
  • Merchandise discounts
  • Incentive trips and contests
  • Base pay of $15.92–$20.10 plus sales commission
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