The Luxury Bridal Manager owns the Bridal category and leads the customer experience for Bridal merchandise at Jared. The role is responsible for Bridal category performance, including sales, team behaviors, and standards, and serves as an expert in diamonds, storytelling, and confident closing. The manager ensures consistent Bridal presentations and leads visual merchandising and storytelling that reinforce romance, emotion, and confidence in the purchase. The role develops team capability through monthly observation or coaching of each team member’s Bridal presentation, with actionable feedback on diamond education, emotional storytelling, payment options, and closing. The manager supports customers in expressing their individuality, feeling understood, and celebrating meaningful occasions. The role also drives performance excellence by improving key KPIs, including conversion, appointment culture, and follow-up behaviors, and partners with store leadership to develop Bridal talent and promote teamwork, accountability, and shared success.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed