About The Position

The Luxury Bridal Manager owns the Bridal category and leads the customer experience for Bridal merchandise at Jared. The role is responsible for category performance, sales behaviors, standards, expert diamond guidance, and consistent Bridal presentations across the team. It also leads Bridal visual merchandising and storytelling, ensuring displays support key moments, launches, and selling priorities. The manager coaches team members monthly on Bridal presentations, providing actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing. The role supports customers in making meaningful selections and feeling confident and understood, while improving performance indicators such as conversion, appointments, and follow-up. In partnership with store leadership, the manager identifies and develops Bridal talent and builds a culture of teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and confident closing.
  • Drive consistent Bridal presentations across all team members.
  • Own Bridal visual merchandising and storytelling execution, aligning displays with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member every month.
  • Give real-time, actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent and repeatable Bridal behaviors across the team.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development programs
  • Merchandise discounts
  • Incentive trips and contests
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