Become a Luxury Brand Evaluator in Knoxville and Nashville, US

CXG • Nashville, TN

6h

About The Position

CXG is seeking luxury brand evaluators in Knoxville and Nashville, United States, to discreetly assess customer experiences for premium brands in industries such as fashion, beauty, jewelry, and automobiles. Evaluators may visit boutiques, make online purchases, or return products, then provide feedback that helps brands improve their services. In-store visits take approximately 20 minutes, and evaluators may complete several assignments per month. Assignments are selected to align with the evaluator’s preferences and profile, and evaluations may be conducted in person or online from home.

Evaluators observe store ambiance, service quality, and the overall customer experience, then share their honest observations through questionnaires on CXG’s platform. Compensation varies according to mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. Evaluators manage missions, certifications, and feedback through CXG Live, CXG’s mobile platform.

To join, candidates register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. Candidates must be at least 21 years old in the United States, be current customers of premium and luxury brands, and not be under contract with any retail brands. No prior experience is required.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences.
• Observe store ambiance, service quality, and the overall customer experience.
• Provide honest observations through questionnaires on CXG’s platform.
• Complete the registration, profile verification, and General Certification steps to access and apply for missions.

Benefits

• Flexible assignments tailored to the evaluator’s interests.
• Potential to complete multiple assignments per month and collaborate with prestigious brands.
• Compensation for time and input; purchase-based evaluations may include reimbursement for approved items as specified in the mission brief.
• User-friendly mobile platform for managing missions, certifications, and feedback.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed