Become a Luxury Brand Evaluator in Knoxville and Nashville, US
About The Position
CXG is seeking luxury brand evaluators in Knoxville and Nashville, US, to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, and automobiles. Evaluators may visit boutiques, make online purchases, or return products, then provide feedback to help brands improve their services. In-store visits take approximately 20 minutes, and evaluators may complete several assignments per month. Assignments can be selected according to personal preferences and profile, and may be conducted in person or online from home. Evaluators observe the store atmosphere, service quality, and overall customer experience, then submit their observations through questionnaires on CXG’s platform. Compensation is provided for time and input, with fees for non-purchase evaluations based on mission complexity and reimbursement for approved items on purchase-based evaluations, as specified in the mission brief. CXG Live is a mobile platform for managing assignments, certifications, and feedback. No prior evaluation experience is required.
Requirements
- Must be at least 18 years old, or at least 21 years old in the United States.
- Must be a current customer of premium and luxury brands.
- Must not currently be under contract with any retail brands, to ensure impartiality.
- Must be punctual, organized, detail-oriented, and reliable.
- Must be observant and passionate about customer experience.
Nice To Haves
- No prior experience is required; CXG values honest feedback from genuine customers.
Responsibilities
- Choose assignments that align with personal preferences and profile.
- Visit luxury stores or evaluate online experiences, engaging with sales associates as applicable.
- Observe ambiance, service quality, and the overall customer experience.
- Submit honest observations through questionnaires on the CXG platform.
- Complete the registration, profile verification, and General Certification steps to access and apply for missions.
Benefits
- Flexible assignments tailored to personal interests.
- Compensation for time and input.
- Potential reimbursement for approved purchases, as stated in the mission brief.
- User-friendly mobile platform for managing assignments and feedback.
- Opportunities to collaborate with iconic premium brands across industries.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
