Become a Luxury Brand Evaluator in Knoxville and Nashville, US

CXG • Berry Hill, TN

6h

About The Position

CXG is seeking luxury brand evaluators in Knoxville and Nashville, US, to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, or automobiles. Evaluators may visit boutiques, make online purchases, or return products, then provide feedback to help brands improve their services. Each in-store visit takes approximately 20 minutes, and evaluators may complete several assignments per month. Assignments can be selected according to personal preferences and profile, and may involve in-person store visits or online evaluations from home. Evaluators observe the ambiance, service quality, and overall customer experience, then share their observations through questionnaires on CXG’s platform.

To join, candidates register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. Compensation for non-purchase evaluations is based on mission complexity. Purchase-based evaluations may reimburse approved items as specified in the mission brief. CXG connects premium brands with over 80,000 evaluators across 70 countries and operates 12 global offices. Its CXG Live mobile platform supports managing missions, certifications, and feedback.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must currently be a customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.

Responsibilities

• Select assignments that align with personal preferences and profile.
• Visit luxury stores or conduct evaluations online.
• Observe store ambiance, service quality, and the overall customer experience.
• Provide honest feedback by submitting observations through questionnaires on CXG’s platform.
• Complete the registration, profile verification, and General Certification steps required to access missions.

Benefits

• Flexible assignments tailored to personal interests.
• Frequent opportunities to perform several missions per month.
• Compensation for time and input, with potential reimbursement on approved purchases.
• Use of the CXG Live mobile platform to manage missions, certifications, and feedback.
• No prior experience is required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed