Become a Luxury Brand Evaluator in Charlotte, US

CXG • Pineville, NC

4h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands in areas such as fashion, beauty, jewelry, and automobiles. You may visit boutiques, evaluate online interactions, make purchases, or return products, then provide honest feedback that helps brands improve their services. Assignments are selected to match your preferences and profile, and each in-store visit takes approximately 20 minutes. Several missions may be available each month. Compensation depends on mission complexity, and purchase-based evaluations may include reimbursement for approved items as stated in the mission brief.

Evaluators use the CXG Live platform to manage missions, certifications, and feedback. To join, register and confirm your email, complete and verify your profile, pass the General Certification, and apply for suitable missions. No prior evaluator experience is required; CXG values feedback from genuine customers.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must currently be a customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.

Nice To Haves

• No prior experience is required; genuine customer feedback is valued.

Responsibilities

• Select assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences, including engaging with sales associates when applicable.
• Observe the store ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on the CXG platform.
• Manage missions, certifications, and feedback using the CXG Live platform.

Benefits

• Flexible assignments tailored to personal interests.
• Potential to complete multiple assignments; several missions may be available per month.
• Compensation for time and input, with potential reimbursement for approved purchases.
• User-friendly mobile platform for managing missions, certifications, and feedback.
• Opportunity to collaborate with iconic premium brands across industries.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed