Become a Luxury Brand Evaluator in Charlotte, US

CXG • Belmont, NC

5h

About The Position

CXG is seeking luxury brand evaluators in Charlotte, US, to discreetly assess customer experiences and provide feedback that helps premium brands refine their services. Evaluators may visit boutiques, make online purchases, or return products, depending on the assignment. In-store visits take approximately 20 minutes, and evaluators may complete several missions per month. Assignments can be selected according to personal preferences and profile, and may involve engaging with sales associates in person or online, observing ambiance and service quality, and submitting observations through questionnaires on CXG’s platform.

Evaluators are compensated for their time and input. Non-purchase evaluations earn a fee based on mission complexity; purchase-based evaluations may reimburse approved items as stated in the mission brief. CXG provides the CXG Live mobile platform for managing missions, certifications, and feedback. To join, candidates register, complete and verify their profile, pass the General Certification, and apply for available missions. No prior experience is required.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online experiences, engaging with sales associates in person or online as required.
• Observe the ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on CXG’s platform.
• Complete the registration, profile verification, and General Certification steps to access missions.

Benefits

• Flexible assignments tailored to evaluators’ interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• Access to assignments with prestigious brands across industries.
• A user-friendly mobile platform for managing missions and feedback.

What This Job Offers

• Education Level: No Education Listed