Become a Luxury Brand Evaluator in Charlotte, US

CXG • Harrisburg, NC

5h

About The Position

CXG is seeking luxury brand evaluators in Charlotte, US, to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluators may visit boutiques, make online purchases, or return products, depending on the assigned mission. In-store visits take approximately 20 minutes, and evaluators may complete multiple assignments and several missions per month.

Evaluators choose missions suited to their preferences and profile, observe the ambiance, service quality, and overall customer experience, and submit honest feedback through CXG’s platform. Assignments may be conducted in stores or online from home. CXG’s mobile platform, CXG Live, is used to manage missions, certifications, and feedback. Compensation varies by mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as stated in the mission brief.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate experiences online, including engaging with sales associates.
• Observe the ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on CXG’s platform.
• Complete the General Certification and apply for available missions.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• User-friendly platform for managing missions and feedback.
• Opportunity to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed