Become a Luxury Brand Evaluator in Charlotte, US
About The Position
As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands in fashion, beauty, jewelry, automobiles, and other industries. You may visit boutiques, evaluate online interactions, purchase products, or return products. Your observations and feedback help brands refine their services and improve the customer experience. In-store visits take approximately 20 minutes, and evaluators may complete several missions per month. Assignments can be selected to align with personal preferences and profile, and online evaluations can be completed from home. Compensation depends on mission complexity; approved items may be reimbursed for purchase-based evaluations. Evaluators use the CXG Live mobile platform to manage missions, certifications, and feedback.
Requirements
- Must be at least 18 years old, or 21 years old in the United States.
- Be a current customer of premium and luxury brands.
- Must not currently be under contract with any retail brands, to ensure impartiality.
- Be punctual, organized, detail-oriented, and reliable.
- Be observant and passionate about customer experience.
- No prior experience is required.
Responsibilities
- Choose assignments that align with personal preferences and profile.
- Visit luxury stores or evaluate online customer interactions.
- Observe store ambiance, service quality, and the overall customer experience.
- Submit honest observations using questionnaires on the CXG platform.
Benefits
- Flexible assignments tailored to personal interests.
- Compensation for time and input, based on mission complexity.
- Potential reimbursement for approved purchases.
- User-friendly platform for managing missions and feedback.
- Opportunity to collaborate with iconic brands across industries.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
