Become a Luxury Brand Evaluator in St Louis, US
About The Position
CXG is seeking luxury brand evaluators in St. Louis to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluations may involve visiting boutiques, purchasing online, or returning a product. Evaluators choose missions suited to their interests and profile, engage with sales associates in person or online, observe the store ambiance and service quality, and submit honest feedback through questionnaires on CXG’s platform. In-store visits take approximately 20 minutes, and several missions may be available each month. Evaluators use the CXG Live mobile platform to manage missions, certifications, and feedback. The role is open to people with no prior evaluation experience who meet the stated eligibility requirements.
Requirements
- Must be 18 years or older.
- Must be a current customer of premium and luxury brands.
- Must not currently be under contract with any retail brands, to ensure impartiality.
- Must be punctual, organized, detail-oriented, and reliable.
- Must be observant and passionate about customer experience.
- No prior experience is required.
Responsibilities
- Choose assignments that align with personal preferences and profile.
- Visit luxury stores or evaluate online experiences, including interacting with sales associates.
- Observe ambiance, service quality, and the overall customer experience.
- Submit honest observations through questionnaires on CXG’s platform.
- Complete the General Certification and apply for available missions.
Benefits
- Flexible assignments tailored to personal interests.
- Frequent opportunities to perform several missions per month.
- Compensation for time and input, with the potential for reimbursement on purchases.
- User-friendly mobile platform for managing missions and feedback.
- Opportunity to collaborate with iconic premium and luxury brands.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
