Become a Luxury Brand Evaluator in St Louis, US

CXG • Granite City, IL

4d

About The Position

As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help premium brands refine their services. Evaluations may involve visiting boutiques, shopping online, or returning a product. Each in-store visit takes approximately 20 minutes, and evaluators may complete several assignments per month. You choose assignments that align with your preferences and profile, observe the ambiance, service quality, and overall customer experience, and submit honest feedback through CXG’s platform. Assignments may be conducted in stores or online from home. Compensation is based on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as described in the mission brief. Evaluators use the CXG Live mobile platform to manage assignments, certifications, and feedback. To participate, register, complete and verify your profile, pass the General Certification, and apply for missions.

Requirements

• Must be 18 years or older.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences.
• Observe the store ambiance, service quality, and overall customer experience.
• Provide honest feedback through questionnaires on the CXG platform.

Benefits

• Flexible assignments tailored to your interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• User-friendly mobile platform for managing missions and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed