CXG is seeking luxury brand evaluators in St. Louis, US, to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, and automobiles. Evaluators may visit boutiques, make online purchases, or return products, then provide feedback to help brands improve their services. In-store visits take approximately 20 minutes, and evaluators may complete several assignments per month. Assignments are selected according to the evaluator’s preferences and profile and may involve in-store or online interactions. Evaluators observe the ambiance, service quality, and overall customer experience, then submit their observations through questionnaires on CXG’s platform. Compensation depends on mission complexity; purchase-based assignments may reimburse approved items as specified in the mission brief. Evaluators register, complete and verify their profile, pass the General Certification, and apply for available missions. The role requires applicants to be at least 18, current customers of premium and luxury brands, and not under contract with retail brands, to ensure impartiality. No prior experience is required.
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Job Type
Full-time
Education Level
No Education Listed