Become a Luxury Brand Evaluator in Austin, US

CXG • Buda, TX

5h

About The Position

CXG is seeking luxury brand evaluators in Austin, US, to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, and automobiles. Evaluators may visit boutiques, shop online, or return products, then provide feedback to help brands improve their services. Each in-store visit takes approximately 20 minutes, and evaluators may have several assignments per month. Assignments can be selected according to personal preferences and profile, and may be completed in stores or online. Evaluators observe the ambiance, service quality, and overall customer experience, then submit honest observations through questionnaires on CXG’s platform. Compensation is based on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. To participate, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for available missions. CXG connects premium brands with more than 80,000 evaluators across 70 countries and provides its CXG Live mobile platform for managing missions, certifications, and feedback.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate brands online, engaging with sales associates as applicable.
• Observe the store ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on CXG’s platform.
• Complete the registration, profile verification, and General Certification steps before applying for missions.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input; non-purchase evaluation fees depend on mission complexity.
• Potential reimbursement for approved purchases as stated in the mission brief.
• Access to a user-friendly mobile platform for managing missions and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed