Become a Luxury Brand Evaluator in Washington, US

CXG • Alexandria, VA

2h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands and provide feedback to help refine their services. Assignments may involve visiting boutiques, evaluating online experiences, purchasing items, or returning products. Evaluators can choose missions aligned with their preferences and profile, observe the ambiance and service quality, and submit honest feedback through questionnaires on CXG’s platform. In-store visits take approximately 20 minutes, and several missions may be available per month. Compensation depends on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. Evaluators use CXG Live to manage missions, certifications, and feedback. To participate, candidates register, complete and verify their profile, pass the General Certification, and apply for available missions. Candidates must be at least 21 years old in the United States, be current customers of premium and luxury brands, and not be under contract with any retail brands.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences, including interacting with sales associates where applicable.
• Observe store ambiance, service quality, and the overall customer experience.
• Submit honest observations and feedback through questionnaires on CXG’s platform.
• Complete the registration, profile verification, and General Certification steps to access and apply for missions.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• Access to a user-friendly mobile platform for managing missions and feedback.
• Opportunities to collaborate with iconic premium brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed