Become a Luxury Brand Evaluator in Austin, US

CXG • West Lake Hills, TX

5h

About The Position

CXG is seeking luxury brand evaluators in Austin, US, to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluations may involve visiting luxury boutiques, making online purchases, or returning products across industries such as fashion, beauty, jewelry, and automobiles.

Evaluators choose assignments that fit their preferences and profile, engage with sales associates in person or online, observe the store ambiance and service quality, and submit honest feedback through CXG's platform. In-store visits take approximately 20 minutes, and evaluators may have several mission opportunities per month. Assignments are flexible and managed through CXG Live, which also supports certifications and feedback.

Compensation depends on mission complexity for non-purchase evaluations. For purchase-based evaluations, approved items may be reimbursed as stated in the mission brief. To join, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose evaluation assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate brands online, engaging with sales associates as appropriate.
• Observe the ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on CXG's platform.

Benefits

• Flexible assignments tailored to the evaluator's interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• User-friendly platform for managing missions and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed