Become a Luxury Brand Evaluator in Washington, US

CXG • Bethesda, MD

2h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands and provide feedback to help them refine their services. Assignments may involve visiting boutiques, evaluating online experiences, purchasing items, or returning products. You choose missions that match your preferences and profile, observe the store ambiance, service quality, and overall customer experience, then submit your observations through questionnaires on CXG’s platform. In-store visits take approximately 20 minutes, and several assignments may be available per month. The role offers compensation based on mission complexity for non-purchase evaluations and reimbursement for approved items on purchase-based evaluations, as specified in each mission brief. Evaluators manage missions, certifications, and feedback through the CXG Live mobile platform.

Requirements

• Be at least 21 years old in the United States.
• Be a current customer of premium and luxury brands.
• Not be currently under contract with any retail brands, to ensure impartiality.
• Be punctual, organized, detail-oriented, and reliable.
• Be observant and passionate about customer experience.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences.
• Observe the ambiance, service quality, and overall customer experience.
• Provide honest feedback by submitting observations through questionnaires on the platform.

Benefits

• Flexible assignments tailored to your interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• A user-friendly mobile platform for managing missions and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed