Become a Luxury Brand Evaluator in Washington, US

CXG • Suitland-Silver Hill, MD

5h

About The Position

CXG is seeking luxury brand evaluators in Washington, US, to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluators may visit boutiques, shop online, or return products, observing the ambiance, service quality, and overall customer experience. They share honest observations through questionnaires on CXG’s platform.

Evaluators choose assignments based on their preferences and profile. In-store visits take approximately 20 minutes, and several missions may be available each month. Assignments may involve engaging with sales associates in person or evaluating online experiences from home. Compensation depends on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief.

To join, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for available missions. CXG’s mobile platform, CXG Live, is used to manage missions, certifications, and feedback. No prior experience is required.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences.
• Observe the ambiance, service quality, and overall customer experience.
• Provide honest feedback through questionnaires on the CXG platform.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• Access to a user-friendly platform for managing missions and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed