Become a Luxury Brand Evaluator in Washington, US

CXG • District Heights, MD

2h

About The Position

CXG is seeking luxury brand evaluators in Washington, US, to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluations may involve visiting boutiques, shopping online, or returning a product. In-store visits take approximately 20 minutes, and evaluators may complete several assignments per month.

Evaluators choose missions aligned with their preferences and profile, engage with sales associates in stores or online, observe the ambiance and service quality, and submit honest observations through questionnaires on CXG’s platform. Assignments are flexible and may involve non-purchase evaluations or approved purchases. Compensation for non-purchase evaluations is based on mission complexity; purchase-based evaluations may reimburse approved items according to the mission brief.

To participate, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. CXG Live provides a mobile platform for managing missions, certifications, and feedback.

Requirements

• Must be at least 21 years old in the United States.
• Be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Be punctual, organized, detail-oriented, and reliable.
• Be observant and passionate about customer experience.

Nice To Haves

• No prior experience is required; genuine customers’ honest feedback is valued.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences, including engaging with sales associates.
• Observe store ambiance, service quality, and the overall customer experience.
• Submit honest observations through questionnaires on CXG’s platform.
• Complete required registration, profile verification, certification, and mission application steps.

Benefits

• Flexible assignments tailored to the evaluator’s interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• Access to a user-friendly mobile platform for managing missions, certifications, and feedback.
• Opportunities to collaborate with iconic premium brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed