Become a Luxury Brand Evaluator in Austin, US

CXG • Bee Cave, TX

5h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands and provide feedback to help them improve their services. Assignments may involve visiting luxury stores, shopping online, making a purchase, or returning a product. You observe the ambiance, service quality, and overall experience, then submit your observations through questionnaires on CXG’s platform.

Evaluators choose assignments suited to their preferences and profile. In-store visits take approximately 20 minutes, and several assignments may be available each month. Some evaluations offer a fee based on mission complexity; purchase-based evaluations may reimburse approved items as described in the mission brief. The role offers flexible assignments managed through CXG Live, CXG’s mobile platform.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences, including interactions with sales associates.
• Observe the store ambiance, service quality, and overall customer experience.
• Provide honest feedback by submitting observations through questionnaires on CXG’s platform.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input, with fees for non-purchase evaluations based on mission complexity.
• Potential reimbursement for approved purchases as stated in the mission brief.
• A user-friendly mobile platform for managing missions, certifications, and feedback.
• Opportunities to collaborate with iconic and prestigious brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed