Become a Luxury Brand Evaluator in Austin, US

CXG • Wells Branch, TX

2h

About The Position

CXG is seeking luxury brand evaluators in Austin, US, to discreetly assess customer experiences and provide feedback that helps premium brands refine their services. Evaluators may visit stores, shop online, or return products, observing the ambiance, service quality, and overall customer experience before submitting feedback through questionnaires on CXG’s platform.

Evaluators choose assignments suited to their preferences and profile. In-store visits take approximately 20 minutes, with opportunities to complete several missions per month. Assignments may involve interacting with sales associates in person or evaluating online from home. Compensation depends on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as described in the mission brief.

To join, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. CXG connects premium brands with more than 80,000 evaluators across 70 countries and provides the CXG Live mobile platform to manage missions, certifications, and feedback.

Requirements

• Must be at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online, engaging with sales associates where applicable.
• Observe the store ambiance, service quality, and overall customer experience.
• Provide honest feedback through questionnaires on the CXG platform.

Benefits

• Flexible assignments tailored to your interests.
• Opportunities to collaborate with iconic brands across industries.
• Compensation for time and input, with potential reimbursement for approved purchases.
• A user-friendly mobile platform for managing missions and feedback.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed