Become a Luxury Brand Evaluator in Austin, US

CXG • Manor, TX

5h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands and provide feedback to help them refine their services. Evaluations may involve visiting boutiques, shopping online, purchasing an item, or returning a product. Assignments can be selected according to your preferences and profile, and may be completed in stores or online. An in-store visit takes approximately 20 minutes, with opportunities to complete several missions per month. Evaluators record observations about ambiance, service quality, and the overall customer experience through questionnaires on CXG’s platform. Compensation depends on mission complexity, and purchase-based evaluations may reimburse approved items as stated in the mission brief. The role uses CXG Live to manage missions, certifications, and feedback.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate brands online, engaging with sales associates as required.
• Observe the store ambiance, service quality, and overall customer experience.
• Provide honest feedback by submitting observations through questionnaires on the platform.

Benefits

• Flexible assignments tailored to your interests.
• Compensation for evaluation time and input, with the potential for reimbursement on approved purchases.
• A user-friendly mobile platform for managing missions, certifications, and feedback.
• Opportunities to collaborate with iconic brands across industries.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed