As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands and provide feedback to help them refine their services. Assignments may involve visiting luxury stores, shopping online, purchasing items, or returning products. You observe the ambiance, service quality, and overall customer experience, then submit your observations through questionnaires on CXG’s platform. Each in-store visit takes approximately 20 minutes, and several assignments may be available each month. Evaluators choose missions that align with their preferences and profile and can manage missions, certifications, and feedback through the CXG Live mobile platform. Compensation varies according to mission complexity; purchase-based missions may reimburse approved items as described in the mission brief.
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Job Type
Full-time
Education Level
No Education Listed