About The Position

CXG is seeking luxury brand evaluators in Jacksonville, US, to discreetly assess customer experiences and provide feedback that helps premium brands refine their services. Evaluators may visit boutiques, make online purchases, or return products, and assess experiences in industries such as fashion, beauty, jewelry, and automobiles. In-store visits take approximately 20 minutes, and evaluators may complete several assignments per month. Evaluators choose assignments aligned with their preferences and profile, visit stores or evaluate online experiences, observe the ambiance and service quality, and submit honest feedback through questionnaires on CXG’s platform. The role offers flexible assignments, compensation based on mission complexity for non-purchase evaluations, and reimbursement for approved purchases as specified in the mission brief. Evaluators manage missions, certifications, and feedback using the CXG Live mobile platform. To join, applicants register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. Applicants must be at least 21 years old in the United States, be current customers of premium and luxury brands, and not be under contract with retail brands. No prior experience is required.

Requirements

  • Must be at least 21 years old in the United States.
  • Must be a current customer of premium and luxury brands.
  • Must not currently be under contract with any retail brands, to ensure impartiality.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience is required.

Responsibilities

  • Choose assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate online customer experiences.
  • Observe the store ambiance, service quality, and overall customer experience.
  • Submit honest observations through questionnaires on the CXG platform.

Benefits

  • Flexible assignments tailored to personal interests.
  • Compensation for time and input, with potential reimbursement for approved purchases.
  • Access to a user-friendly platform for managing missions and feedback.
  • Opportunities to collaborate with iconic brands across industries.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service