Become a Luxury Brand Evaluator in Jacksonville, US

CXG • Fleming Island, FL

8h

About The Position

CXG is seeking luxury brand evaluators in Jacksonville, US, to discreetly assess customer experiences and provide feedback that helps premium brands improve their services. Evaluators may visit boutiques, make online purchases, or return products, depending on the assignment. Each in-store visit takes approximately 20 minutes, and evaluators may complete several missions per month. Assignments are selected based on the evaluator’s preferences and profile, and observations are submitted through questionnaires on CXG’s platform.

To join the CXG community, candidates register at live.cxg.com, complete and verify their profile, pass the General Certification, and apply for missions. Evaluators use the CXG Live mobile platform to manage assignments, certifications, and feedback. Compensation depends on the assignment: non-purchase evaluations pay a fee based on mission complexity, while purchase-based evaluations may reimburse approved items as specified in the mission brief.

Requirements

• Must be at least 18 years old, or 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate customer experiences online, engaging with sales associates as applicable.
• Observe store ambiance, service quality, and the overall customer experience.
• Submit honest observations and feedback through questionnaires on CXG’s platform.
• Complete required registration, profile verification, certification, and mission application steps.

Benefits

• Flexible assignments tailored to the evaluator’s interests.
• Opportunity to collaborate with iconic premium brands across industries.
• Compensation for time and input; approved purchases may be reimbursed according to the mission brief.
• User-friendly mobile platform for managing missions, certifications, and feedback.
• Flexible work on the go.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed