Become a Luxury Brand Evaluator in Indianapolis, US

CXG • McCordsville, IN

2h

About The Position

As a Luxury Brand Evaluator with CXG, you will discreetly assess customer experiences for premium and luxury brands and provide feedback to help them improve their services. Assignments may involve visiting boutiques, shopping online, or returning a product. You will select missions that suit your preferences and profile, observe the ambiance, service quality, and overall customer experience, and submit your observations through questionnaires on CXG’s platform.

In-store visits take approximately 20 minutes, and several assignments may be available each month. Evaluations may be non-purchase missions with a fee based on complexity or purchase-based missions with reimbursement for approved items as specified in the mission brief. Evaluators manage missions, certifications, and feedback through CXG Live.

Requirements

• Must be at least 18 years old, or at least 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate brands online, engaging with sales associates as appropriate.
• Observe store ambiance, service quality, and the overall customer experience.
• Submit honest observations through questionnaires on CXG’s platform.

Benefits

• Flexible assignments tailored to the evaluator’s interests.
• Frequent opportunities to perform several missions per month.
• Compensation for time and input, with potential reimbursement for approved purchases.
• A user-friendly mobile platform for managing missions, certifications, and feedback.
• Opportunity to collaborate with iconic brands across industries.

What This Job Offers

• Education Level: No Education Listed