Become a Luxury Brand Evaluator in Indianapolis, US

CXG • Beech Grove, IN

2h

About The Position

As a Luxury Brand Evaluator with CXG, you will discreetly assess customer experiences for premium and luxury brands and provide feedback that helps them improve their services. Evaluations may involve visiting boutiques, purchasing online, or returning a product. You can choose assignments that match your interests and profile, engage with sales associates in person or online, observe the ambiance and service quality, and submit your observations through questionnaires on CXG’s platform. In-store visits take approximately 20 minutes, and several missions may be available each month. Compensation depends on mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. The role is managed through CXG Live, where evaluators handle missions, certifications, and feedback.

Requirements

• Must be at least 18 years old, or 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate online customer experiences.
• Observe the store ambiance, service quality, and overall customer experience.
• Submit honest observations through questionnaires on the CXG platform.

Benefits

• Flexible assignments tailored to personal interests.
• Compensation for time and input, with potential reimbursement for approved purchases.
• Access to a user-friendly platform for managing missions and feedback.
• Opportunities to collaborate with iconic premium brands.

What This Job Offers

• Education Level: No Education Listed