Become a Luxury Brand Evaluator in Indianapolis, US

CXG • Fishers, IN

2h

About The Position

As a Luxury Brand Evaluator with CXG, you discreetly assess customer experiences for premium and luxury brands in fashion, beauty, jewelry, or automobiles. Evaluations may involve visiting boutiques, purchasing online, or returning a product. You observe the ambiance, service quality, and overall customer experience, then share honest feedback through questionnaires on CXG’s platform. You choose assignments that match your preferences and profile, with opportunities to complete several missions per month. In-store visits take approximately 20 minutes, and online evaluations can be completed from home.

Evaluators register and complete their profile, pass the General Certification, apply for suitable missions, and then carry out evaluations. CXG connects premium brands with more than 80,000 evaluators across 70 countries. Its CXG Live mobile platform supports managing missions, certifications, and feedback. Compensation varies according to mission complexity for non-purchase evaluations; approved items may be reimbursed for purchase-based evaluations as specified in the mission brief.

Requirements

• Must be at least 18 years old, or 21 years old in the United States.
• Must be a current customer of premium and luxury brands.
• Must not currently be under contract with any retail brands, to ensure impartiality.
• Must be punctual, organized, detail-oriented, and reliable.
• Must be observant and passionate about customer experience.
• No prior experience is required.

Responsibilities

• Choose evaluation assignments that align with personal preferences and profile.
• Visit luxury stores or evaluate customer experiences online.
• Observe store ambiance, service quality, and the overall customer experience.
• Submit honest observations through questionnaires on the CXG platform.
• Complete the General Certification and apply for available missions.

Benefits

• Flexible assignments tailored to personal interests.
• Opportunities to collaborate with iconic brands across industries.
• Compensation for time and input, with potential reimbursement for approved purchases.
• A user-friendly mobile platform for managing missions, certifications, and feedback.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed