About The Position

CXG is seeking luxury brand evaluators in Charleston to discreetly assess customer experiences for premium brands in fashion, beauty, jewelry, or automobiles. Evaluators may visit boutiques, make online purchases, or return products, then share observations about the ambiance, service quality, and overall experience through questionnaires on CXG’s platform. Each in-store visit takes approximately 20 minutes, and evaluators may choose assignments aligned with their preferences and profile. Multiple missions may be available each month, including evaluations conducted online from home. Compensation is provided according to mission complexity for non-purchase evaluations; purchase-based evaluations may reimburse approved items as specified in the mission brief. Evaluators use CXG Live to manage missions, certifications, and feedback. No prior experience is required.

Requirements

  • Must be 18 years or older.
  • Be a current customer of premium and luxury brands.
  • Must not currently be under contract with any retail brands, to ensure impartiality.
  • Be punctual, organized, detail-oriented, and reliable.
  • Be observant and passionate about customer experience.
  • No prior experience is required.

Responsibilities

  • Choose assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate customer experiences online, including engaging with sales associates.
  • Observe store ambiance, service quality, and the overall customer experience.
  • Provide honest observations through questionnaires on the CXG platform.

Benefits

  • Flexible assignments tailored to personal interests.
  • Compensation for time and input, with potential reimbursement for approved purchases.
  • User-friendly mobile platform for managing missions and feedback.
  • Opportunities to collaborate with iconic brands across industries.
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